My approach isn't just about fixing a machine; it’s about empowering the person using it. With a Master’s in Library and Information Studies (MLIS) and years spent on the front lines of public library technology support, I’ve learned that there is no such thing as a "silly question."

Raised in Northeast Ohio, I have spent my career helping people from all walks of life navigate the digital world with patience and clarity. I bridge the gap between complex systems and your daily life, translating "tech-speak" into plain, jargon-free language.

Whether I am helping a senior connect with family on video chat or leading a hands-on workshop for a community group, my goal is the same: to provide the skills and confidence you need to use your tools safely and effectively. I don't just fix a one-time tech problem; I help you master your digital world in a calm, organized, and supportive learning environment.

I provide patient, one-on-one support in the comfort of your own home, tailored entirely to your pace and goals. Whether you want to master a specific app or just feel more secure using your computer, I focus on empowering you—not just fixing the machine. I even provide personalized "cheat sheets" to help you remember what we’ve learned after the session is over.

Prefer a public space? We can also meet at your local library or community center.

If It Frustrates You, I Can Fix It

Technology should work for you, not against you. Most tech support focuses only on the hardware, but I focus on the person.

From the "How do I even start?" questions to specific tasks like organizing your digital life or exploring the world of AI, I provide calm, step-by-step guidance. Whether you're locked out of an account, overwhelmed by "Digital Clutter," or just want to make sure your data is secure, we will solve it at your pace.

• Phones and Tablets (iPhone, Android, iPad)

• Laptops and Desktops (PC & Mac)

• Smart TVs and Streaming (Roku, AppleTV, Fire Stick)

• eBook Readers (Kindle, Nook)

• Smart Home & Wearables (Smartwatches, Alexa, Doorbells)

• Wi-Fi, Internet, and Printers

Interactive Group Workshops

Some people learn best in a social setting. I partner with community centers, libraries, and senior living communities to lead hands-on workshops where everyone "learns by doing". My goal is to provide the skills and confidence you need to use your tools safely and effectively in a supportive environment.

Popular Workshop Topics:

• Digital Safety: How to spot scams and browse the web safely.

• Daily Essentials: Mastering email, word processing, and photo sharing.

• Library Perks: Using free services like Libby, Kanopy, and hoopla.

• Navigating the World of AI: Learn what AI is (and isn't), how to use it as a personal assistant, and how to spot AI-generated content or "hallucinations."

Group Classes are offered at negotioable rates and as packages. Please email alex@belovichtech.com to learn more.